At Bonneygrove and Millbrook Primary Federation, we understand that family life can sometimes feel challenging. We are committed to supporting parents and carers by signposting trusted advice and services that can help with a wide range of family and parenting needs.

Family Lives – Support and Advice

We recommend Family Lives, a trusted organisation offering practical guidance on everyday parenting and family wellbeing.

• Family Lives homepage: https://www.familylives.org.uk/
• Advice hub: https://www.familylives.org.uk/advice
• Primary age advice: https://www.familylives.org.uk/advice/primary

Family Lives also offers a confidential helpline:
📞 0808 800 2222

Key Areas of Support

Behaviour
Guidance to help you understand and respond to behaviour in a calm and consistent way, including:

• Managing challenging behaviour
• Supporting positive choices and boundaries
• Dealing with sibling conflict

Recommended links:

• Challenging behaviour: https://www.familylives.org.uk/advice/primary/behaviour/challenging-behaviour
• Sibling rivalry: https://www.familylives.org.uk/advice/primary/behaviour/sibling-rivalry
• Stealing and lying: https://www.familylives.org.uk/advice/primary/behaviour/stealing-and-lying
• Positive discipline and boundaries: https://www.familylives.org.uk/advice/primary/behaviour/positive-discipline?primary%2Cboundaries-and-discipline=

Learning and School
Support with school life, routines, and helping your child succeed:

• Establishing routines
• Supporting learning at home
• Helping children settle into school

Recommended links:

• Learning and school hub: https://www.familylives.org.uk/advice/primary/learning-school
• Supporting your child at school: https://www.familylives.org.uk/advice/primary/learning-school/supporting-your-child-at-school
• Establishing routines: https://www.familylives.org.uk/advice/primary/learning-school/establishing-a-school-routine
• Starting primary school: https://www.familylives.org.uk/advice/primary/learning-school/starting-primary-school

Health and Development
Advice to support your child’s wellbeing, confidence, and development:

• Keeping children safe
• Building self-esteem
• Talking about growing up

Recommended links:

• Keeping your child safe: https://www.familylives.org.uk/advice/primary/health-and-development/keeping-your-child-safe
• Building self-esteem: https://www.familylives.org.uk/advice/primary/health-and-development/helping-your-child-build-self-esteem?mental-health=
• Understanding puberty: https://www.familylives.org.uk/advice/primary/health-and-development/understanding-puberty?primary%2Csecondary%2Cpuberty=
• Talking to your child about relationships: https://www.familylives.org.uk/advice/primary/health-and-development/how-to-talk-to-your-child-about-sex?bullying-and-mental-health=

If You Need Help or Are Worried

If you would like support, advice, or signposting, please contact your school office:

Bonneygrove Primary School
📞 01992 307900
🌐 www.bonneygrove.herts.sch.uk

Millbrook Primary School
📞 01992 622975
🌐 www.millbrook.herts.sch.uk

If you believe a child is at immediate risk of harm, please call 999.

Additional Support We Can Help You Access

We can support families in accessing a range of local services:

Families First Assessment (FFA)
A voluntary early help process bringing together professionals to support families before difficulties escalate.
https://www.hertfordshire.gov.uk/services/childrens-social-care/families-first/families-first.aspx
📞 0300 123 4043

School Nursing Service
Support with sleep, toileting, emotional wellbeing, and health-related concerns.
https://www.hct.nhs.uk/our-services/childrens-services/school-nursing/
📞 0300 123 7572

Strength in Mind (Healthy Young Minds in Herts)
Support for children experiencing anxiety, low mood, or emotional wellbeing needs.
https://www.healthyyoungmindsinherts.org.uk/parents-and-carers/
📞 0300 777 0707

CAMHS (Child and Adolescent Mental Health Services)
Support for more complex mental health needs. Referrals are usually made via school, a GP, or another professional.
https://www.hpft.nhs.uk/services/camhs
📞 0300 777 0707

How School Can Help

If you are unsure which service is right for you, please speak to us. We can:

• Discuss your concerns confidentially
• Help you identify next steps
• Support you with referrals
• Work alongside you and other professionals where needed

Working in Partnership

We are here to support you and your family. Early support can make a significant difference, and we encourage you to get in touch if you have any concerns—no matter how small.

Together, we can ensure the best possible outcomes for your child.